Quick guide to setting up Freshstatus page on your own URL:
To get your status page to point to your own subdomain for eg: status.mycompany.com, you need to setup a custom domain by following below 2 steps
Step 1: Creating a CNAME record in your DNS Zone File
Login to your Domain Control Panel
Go to the section which says DNS or Name Servers
Create a new CNAME record with name/host/alias as your custom support URL pointing to value yourcompanyname.freshstatus.io (Your Freshstatus sub-domain URL which may look like subdomain.freshstatus.io or subdomain-435.freshstatus.io)
TTL: Enter a Time To Live between 30 minutes to 1 hour, or leave this field in its default settings
You may need to fill in these details:
Alias Name: Enter the subdomain name for your alias. For example, if you want to use a status page URL like status.mycompany.com, enter 'status' as your alias name
Point to Host Name: Map the alias to yourcompanyname.freshstatus.io (Your Freshstatus sub-domain URL which may look like subdomain.freshstatus.io or subdomain-435.freshstatus.io)Save changes to your DNS records
Step 2: Setting up custom domain "status.mycompany.com" in Freshstatus
- Login to your Freshstatus account
- Go to Layout & Customization tab
- Click on 'Customize your status page' button
- In the left panel, under the Branding section, Add Custom domain URL in the Custom domain field.
- Click Publish
SSL for Custom Domain
Currently, we do not support SSL for the custom domains. We are working on a custom domain for SSL and it will be launched along with our Pro plan in Q1 2021 tentatively.
If you still need help, please reach us via In-App chat or mail us at support@freshstatus.io. Hope this helps !