Freshstatus and Freshping integration help you update the Service Status automatically and also create real-time incidents in Freshstatus whenever a Check goes down or the performance of the check degrades in Freshping.

TABLE OF CONTENTS

Setting up Freshping Integration

To integrate Freshstatus with Freshping follow the steps mentioned below in your Freshstatus account;

  1. Login to your Freshstatus account 
  2. Navigate to Settings > Integrations
  3. Choose the Connect button against Freshping 
  4. Provide the Freshping URL and Freshping API Key and click "Authorize". That's it, you are into creating the Rules.

Note: You need "Freshping Account URL" and "Freshping API Key" in addition to setting up a Webhook in your Freshping account.

Where can I find my Freshping account domain?

  1. Login to your Freshping account
  2. Navigate to Settings > Account Settings in your Freshping account, where you can find your Freshping account domain name or in short Freshping URL

Where can I find my Freshping API key?

  1. Login to your Freshping account
  2. Navigate to Settings > Account Settings in your Freshping account, where you can find "your API key"

How to configure webhook in Freshping?

  1. Login to your Freshping account
  2. Navigate to Settings > Integration and click "+Create integration" in the Webhook section and paste the Webhook URL copied from Freshstatus and click on Create

How to configure rules?

You can add your own rules to create incidents in Freshstatus when a Freshping check goes DOWN or Degrades. Click on "+ New Rule" to add a new rule


  • You can fill in the Rule information viz. Rule name, Description
  • Under the condition, choose the appropriate Freshping check(s) you have and the "Alert type" for which you wish to create the Freshstatus incident
  • Under Action, start creating the Freshstatus incident, you can also populate it from the Template. Configure the fields viz. Title, Description, Source, Affected services, and their status (You can add more than one service and their status, as well).
  • Select to notify the Subscribers and Tweet about the incidents (if you have the twitter integrated, already)
  • Last but not least... When "all" the Freshping checks fall back to normalcy we can "Auto-resolve" the incidents. By default, it is turned on. You can choose to turn it off or leave the default selection.
  • Click the "Save" button.


Once the rules are created Freshstatus automatically creates an incident when a Freshping check goes down or degrades. 


How to temporarily disable or turn off the rule?

  • Login to Freshstatus account
  • Navigate to Settings > Integrations
  • Click on the ellipsis present near Freshping Integration and click View rules
  • Toggle the Enable/disable toggle bar present across each rule to enable or disable the rule temporarily