FAQs

How to add subscribers?
Subscribers can directly subscribe by clicking on the 'Subscribe' button in the public status page. But, If you want to add the subscriber manuall...
Tue, 5 Jan, 2021 at 1:53 PM
How to bulk add subscribers?
If you want to add the subscriber in bulk, follow the below steps: Click on the Settings icon on the left side menu bar. Click on "Manage Subscriber...
Tue, 5 Jan, 2021 at 1:53 PM
How many subscribers can I add in bulk, per upload?
You can add subscribers in bulk by uploading a CSV file. The maximum limit per upload is 250 subscribers.
Sun, 12 Apr, 2020 at 6:28 PM
What’s the CSV format for adding bulk subscribers?
Subscribers can be upload in bulk as a .csv file. The format for uploading is attached with this article.
Sun, 12 Apr, 2020 at 6:30 PM
How many subscribers can I add in Free plan?
You can add upto 250 subscribers in the Free Forever plan.
Sun, 12 Apr, 2020 at 6:32 PM
Can I skip verification email sent to the subscribers?
Yes, You can skip the verification email sent to the subscriber email address by toggling the 'Send subscriber verification email' while adding th...
Tue, 5 Jan, 2021 at 1:53 PM
How to make my status page private?
To make the status page private, Click on the Status Page Customization icon in the left side menu bar. Under the Advanced tab, select the Private option...
Tue, 5 Jan, 2021 at 1:53 PM
How to edit my profile information?
You can edit your profile information by clicking the Profile settings in the top right corner of the app.
Sun, 12 Apr, 2020 at 6:48 PM
How to logout of Freshstatus?
To logout of Freshstatus app, Click on the Logout option in the top right corner of the app.
Sun, 12 Apr, 2020 at 6:50 PM
How to contact Freshstatus support?
Option 1: You can write to us at support(at)freshstatus(dot)com for any assistance. Option 2: You can also create ticket in our support portal by clicki...
Sun, 12 Apr, 2020 at 7:01 PM