To add a new user,

1. Click on the Settings icon on the left side menu bar.
2. Click on "Agents" under User Management
3. Click on the "Invite Agent button present on the right side of the page
4. Enter the "Name", "Email" fields and select the Role of the agent from the dropdown under the "Role" column.
5. Toggle the switch to under "Notification" column and 
6. Click on the "Invite" button to invite the user.