FAQs

How to login to Freshstatus?
You can login to Freshstatus app using the following ways: By clicking on the 'Login' button in our website (https://www.freshworks.com/statuspa...
Fri, 29 Jan, 2021 at 11:06 PM
What’s my status page URL?
To know your status page URL, Login to Freshstatus Navigate to "Status page customization" where you can view your Status page URL
Fri, 29 Jan, 2021 at 11:09 PM
How to add new services?
To add new services, follow the below steps: Click on the Service customization icon on the left side menu bar. Click on "+ New" button Click ...
Tue, 5 Jan, 2021 at 1:52 PM
How to turn off history for a particular service?
To turn off 'History' for a service, Click on the Service customization icon on the left side menu bar. Under the 'Services' secti...
Tue, 5 Jan, 2021 at 1:52 PM
How to change the title of the status page?
To change the title of the status page, Click on the Status Page Customization icon in the left side menu bar. Under the General tab, Enter your brand...
Tue, 5 Jan, 2021 at 1:52 PM
How to delete the account?
To delete the account, please send us an email from the Account Owner email address to support@freshstatus.io requesting the same.  On receiving your re...
Thu, 9 Apr, 2020 at 11:37 PM
How to edit the Service name?
To modify the service name, follow the below steps: Click on the Service customization icon on the left side menu bar. Click on the ellipsis present acro...
Tue, 5 Jan, 2021 at 1:52 PM
How to transfer ownership of the account?
To transfer ownership, send us an email from the Account Owner email address requesting the same to support@freshstatus.io and we will process it in 3-5 wor...
Thu, 9 Apr, 2020 at 11:39 PM
How to edit the Group name?
To modify Group name, follow the below steps: Click on the Service customization icon on the left side menu bar. Click on the ellipsis present across the...
Tue, 5 Jan, 2021 at 1:52 PM
How to add description to a Service?
To add a description to the service, follow the below steps: Click on the Service customization icon on the left side menu bar. Click on the ellipsis ...
Tue, 5 Jan, 2021 at 1:52 PM