To access user setting click Settings (in the sidebar to the left) > User management > Agents. From here you can perform the following actions: Add ...

Internal notifications share all updates and private notes with included team members. To set up internal notifications: 1. Go to Settings (in the sideb...

Subscribers can follow your status page and receive updates regarding your services via email. While creating the status page, you can either add subscr...

Navigate to Integration settings: 1. Click 'Settings' in the sidebar to the left 2. Click 'Integrations' Connecting to Twitter 1. C...

Turn off notifications sent to agents 1. Go to 'Settings' in the sidebar to the left 2. Click on 'Agents' under the 'User Management&#...