FAQs

How to delete a user?
To delete a user, Click on the Settings icon on the left side menu bar. Click on "Users" in the left pane Click on the "Delete icon"...
Sun, 12 Apr, 2020 at 4:09 PM
How many users can I add in the Free plan?
In the Free Forever plan, You can add upto 5 Users.  To know more about user roles, refer this article: User roles & permissions
Sun, 12 Apr, 2020 at 4:11 PM
How to change role of a user?
To change the user role, Click on the Settings icon on the left side menu bar. Click on "Agents" under User Management Click on the dropdown u...
Tue, 5 Jan, 2021 at 1:53 PM
How to stop email notification for a user?
To stop email notifications for Account Users (Admins/Editors): Navigate to User settings: Click on the Settings icon on the left side menu bar. Clic...
Tue, 5 Jan, 2021 at 1:53 PM
How to stop email notification for an internal team member?
To stop email notifications for Internal team members: Navigate to User settings: Click on the Settings icon on the left side menu bar. Click on &quo...
Sun, 31 Jan, 2021 at 12:12 AM
How to remove/delete a subscriber?
Click on the Settings icon on the left side menu bar. Click on "Manage Subscribers" under User Management Click the ellipsis present near the s...
Tue, 5 Jan, 2021 at 1:53 PM
How to add Internal team members?
To add Internal team members, follow the below steps: Click on the Settings icon on the left side menu bar. Click on "Internal notification" C...
Sat, 30 Jan, 2021 at 11:35 PM
How many Internal team members can I add to my account?
You can upto 2000 Internal team member emails currently. 
Sun, 12 Apr, 2020 at 5:53 PM
How is Subscriber different from Internal team members?
Subscribers are external stakeholders who wish to receive notifications regarding any incident or maintenance of your service.  Internal notification to...
Sun, 12 Apr, 2020 at 5:59 PM
How to delete an internal team member?
To delete an Internal team member, Click on the Settings icon on the left side menu bar. Click on "Internal notification" Click on the "D...
Sat, 30 Jan, 2021 at 11:38 PM