Yes, it is possible. While posting incident updates, Make sure you uncheck the 'Email subscribers' checkbox before posting the public note.  ...

To create a new incident, follow the below steps: Click on the Incidence & Maintenance icon in the left side menu bar or click on the "+ Create N...

Click on the Incidence & Maintenance icon in the left side menu bar Click on "Scheduled Maintenance" in the left pane          OR Click ...

Navigate to Incident Click on Incidence & Maintenance icon in the left side menu bar Edit an Incident To edit an incident you can either click on ...

Deleting an Incident To edit an incident you can either click on the ellipsis on the right corner of the incident to update or click open the incident and...

To Edit the scheduled maintenance incident, follow the below steps: Click on Incidence & Maintenance icon in the left side menu bar Click on the Main...

Click on Incidence & Maintenance icon in the left side menu bar Click on the Maintenance post you wish to manage Click on "Delete" button p...

To access the reports section, Click on 'Reports' icon in the left side menu bar.

There are three roles in Freshstatus; Owner: Is the Super Admin who has every privilege including the ability to change the Plans and Billing & Paymen...

To add a new user, Click on the Settings icon on the left side menu bar. Click on "Agents" under User Management Click on the "Invite Age...