FAQs

How to add description to a Service Group?
To add a description to the Group, follow the below steps: Click on the Service customization icon on the left side menu bar. Click on the ellipsis pr...
Tue, 5 Jan, 2021 at 1:52 PM
How to delete a service?
To delete a service, follow the below steps: Click on the Service customization icon on the left side menu bar. Click on the ellipsis present across t...
Tue, 5 Jan, 2021 at 1:52 PM
How to delete the service group?
To delete a service, follow the below steps: Click on the Service customization icon on the left side menu bar. Click on the ellipsis present across t...
Tue, 5 Jan, 2021 at 1:52 PM
How to change the default fresh status subdomain URL?
To customize a status page subdomain URL, follow the below steps: Click on the Status Page Customization icon in the left side menu bar. Under the Genera...
Tue, 5 Jan, 2021 at 1:52 PM
Where to add Custom domain for the status page?
To customize a status page subdomain URL, follow the below steps: Click on the Status page customization icon in the left side menu bar. Under 'Gene...
Fri, 29 Jan, 2021 at 11:18 PM
How to add my company logo in my status page?
To add logo to your status page, follow the below steps: Click on the Status page customization icon in the left side menu bar. Under 'General'...
Fri, 29 Jan, 2021 at 11:21 PM
How to add my support portal link in the status page?
To add your support portal link to your status page, follow the below steps: Click on the Status page customization icon in the left side menu bar. Under...
Fri, 29 Jan, 2021 at 11:22 PM
How to add my website URL in the status page?
To add your website link to your status page, follow the below steps: Click on the Status page customization icon in the left side menu bar. Under '...
Sat, 30 Jan, 2021 at 11:55 PM
How to add social media profiles to our status page?
To add your social profiles to your status page, follow the below steps: Click on the Status page customization icon in the left side menu bar. Under &#x...
Sat, 30 Jan, 2021 at 11:58 PM
Is it possible to create an incident without sending email notification to the subscribers?
Yes, it is possible. While creating incident, Make sure you uncheck the 'Email subscribers' checkbox before publishing the incident.  To kno...
Sun, 31 Jan, 2021 at 12:00 AM