FAQs

How to contact Freshstatus support?
Option 1: You can write to us at support(at)freshstatus(dot)com for any assistance. Option 2: You can also create ticket in our support portal by clicki...
Sun, 12 Apr, 2020 at 7:01 PM
How is Freshstatus different from Freshping?
Freshstatus, Status page is made to control the communication you send out to the customers. You can create incidents and scheduled maintenances, change ser...
Sun, 12 Apr, 2020 at 7:07 PM
Does Freshstatus monitor websites?
No, Freshstatus doesn't monitor checks. Freshstatus, Status page is made to control the communication you send out to the customers. You can create...
Sun, 12 Apr, 2020 at 7:09 PM
What is the difference between public and private note?
While posting Incident updates, You can either post the update as Public or Private. Public note updates will be visible in the public status page. Emai...
Sun, 12 Apr, 2020 at 7:15 PM
How to add a private note to an Incident?
To add Private note to an Incident, follow the below steps: Click on the Incidence & Maintenance icon on the left side menu bar. Click on the inciden...
Sun, 12 Apr, 2020 at 7:20 PM
How to Resolve an Incident?
To Resolve an Incident, follow the below steps: Click on the Incidents & Maintenance icon on the left side menu bar. Click on the ellipsis on the rig...
Tue, 5 Jan, 2021 at 1:53 PM
Freshping Integration - FAQs
Frequently asked questions 1. How to change the API key or integration information? Login to Freshstatus account Navigate to Settings > Integratio...
Mon, 23 Nov, 2020 at 6:42 PM