To create an incident, you can either click on '+New' at the top right corner and then 'Incident' or click 'Incidents and maintenance...

To create an incident, you can either click on '+New' at the top right corner and then 'Incident' or click 'Incidents and maintenance...

To update or resolve an incident: 1. Click on 'Incidents and maintenance' on the sidebar to the left to view active incidents 2. Click on the i...

This article covers how to edit and delete an incident. To learn about posting updates to an incident click here. Edit an Incident 1. Click 'Incide...

To update the scheduled maintenance event: 1. Click on 'Incidents and maintenance' in the sidebar to the left and then select the 'Scheduled ma...

Editing a scheduled maintenance event 1. Click on the 'Incidents and maintenance' icon in the sidebar to the left 2. Click on the 'Schedule...

The quick service-status change feature helps you update the status of your services in the least amount of time. This feature lets you bypass the incident ...