Incidents & Maintenance

How to create a new incident?
To create a new incident, follow the below steps: Click on the Incidence & Maintenance icon in the left side menu bar or click on the "+ Create N...
Fri, 9 Oct, 2020 at 4:05 PM
How to schedule new maintenance?
Click on the Incidence & Maintenance icon in the left side menu bar Click on "Scheduled Maintenance" in the left pane          OR Click ...
Sun, 31 Jan, 2021 at 12:39 AM
How to post an update/resolve an incident?
To update or resolve an incident, follow the below steps: Click on the Incidents & Maintenance icon on the left side menu bar. Click on the incident ...
Fri, 9 Oct, 2020 at 4:06 PM
How to manage an incident?
Navigate to Incident Click on Incidents & Maintenance icon in the left side menu bar Edit an Incident To edit an incident you can either click on ...
Tue, 5 Jan, 2021 at 1:50 PM
How to post an update to a scheduled maintenance?
To update the scheduled maintenance, follow the below steps: Click on Incidence & Maintenance icon in the left side menu bar Click on the Maintenanc...
Tue, 5 Jan, 2021 at 1:50 PM
How to manage a scheduled maintenance?
Navigate to the scheduled maintenance Click on Incidence & Maintenance icon in the left side menu bar Navigate to Scheduled Maintenance Tab Star...
Sun, 31 Jan, 2021 at 12:53 AM